Frequently Asked Questions

To cancel your account please login to your account at app.meridiq.com or in the app and go to settings. Navigate to the tab “Billing” and click “cancel” under your subscription and this will stop the subscription. Your account will still be accessible in read only mode so you can access the patient records. After 30 days the account will be blocked and you will no longer have access to any data.

MERIDIQ already have a fully functional booking system to use and is integrated with the record system. Unfortunately there are no other integrations to 3rd party booking systems

To cancel your account please login to your account at app.meridiq.com or in the app and go to settings. Navigate to the tab “Billing” and click “cancel” under your subscription and this will stop the subscription. Your account will still be accessible in read only mode so you can access the patient records. After 30 days the account will be blocked and you will no longer have access to any data.

Yes, you can login from any type of device, tablet, mobile or browser. However it is only possible to use one device at the time per user. If you login from another device, this will automatically end the session on the first device for the same user.

You can easily add a new card by login to the portal here and navigate to general settings -> billing. Click on update card details and you can add the new information here.

No, there is no option to export all patient/client data at once. This is limited to keep the patient data secure, and therefore you can only export one clients file at once. In addition to this you must have access to the client in order to use the export function.

Yes, you can login from any type of device, tablet, mobile or browser. However it is only possible to use one device at the time per user. If you login from another device, this will automatically end the session on the first device for the same user.

MERIDIQ already have a fully functional booking system to use and is integrated with the record system. Unfortunately there are no other integrations to 3rd party booking systems

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